Terms & Conditions

These terms govern your use of rivnat and any purchase you make. By placing an order, you agree to the terms set out below.

Orders

When you place an order, you make an offer to buy the selected products. An order is confirmed once we accept it and, where applicable, payment is received. We reserve the right to decline or cancel an order — for example, if an item is out of stock or a pricing error occurs.

Pricing and payment

All prices are shown in the store's listed currency and include applicable charges unless stated otherwise. Payment must be completed through the payment options offered at checkout before an order is dispatched.

Shipping and delivery

We aim to dispatch and deliver orders within a reasonable time. Delivery estimates are provided in good faith but are not guaranteed and may vary due to factors outside our control.

Returns and refunds

If a product arrives damaged, faulty, or incorrect, please contact us promptly so we can put it right. Eligible returns and refunds are handled in line with our return practices and applicable consumer law.

Acceptable use

You agree to use rivnat lawfully and not to misuse the store, interfere with its operation, or attempt to access it in any unauthorised way.

Limitation of liability

To the extent permitted by law, rivnat is not liable for any indirect or consequential loss arising from the use of our store or products. Nothing in these terms limits rights you have under applicable consumer law.

Changes to these terms

We may update these terms from time to time. The current version will always be available on this page.